Wholesale Ordering 24 hours a day Same day shipping or next day shipping for Credit Card or COD orders. For International shipments, we recommend the US mail.
Your order will be packed and shipped to you at the very best rate we can provide to you via UPS or US mail, by address and weight of the parcel.
Order Processing The invoice is included in your shipment and freight is added itemized on your invoice. COD orders are 11.00. If you are in California, you must have a resale #.
New Accounts and Payment Terms We accept all forms of payment, including wire transfers from your bank. New stores can fill out a credit application or may have a list of credit references with fax and phone numbers so we can expedite your credit check. We offer net 30 days and will consider 2% discount with payment in 10 days.
Backorders will be shipped as soon as possible. If a product is discontinued, we will note it on the invoice. You will only be charged for the products you are shipped. You can pay your balance by phone with your credit card.
Returns and Credit Memos All sales are considered final. If there is a discrepancy, please inspect your shipment and call us within 2 days of receipt of shipment, UPS has a return service for errors. All returns must have authorization.. If damage has occurred during the shipping process, it must be noted within two business days to the freight company. The freight company will inspect the damaged boxes.
All products are shipped in new condition; if a customer breaks something we are not always able to give fill credit for that item. Please check the number of your boxes and all packing materiasl before reporting shortages. Please first remove all price stickers. Prices are subject to change without notice.
Call about Private Label and Manufacturing. We offer a distributor price list to distributors of our proprietary items. We maintain the largest selection of massage tools and body care products at the lowest prices. We have 95% of inventory in stock in our warehouse.
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Our goal is to develop long-term partnerships with our customers by working together with respect and integrity and to supply products with value and return a profit to our customers. Thank you for your continued faith in us.